Shipping policy
Shipping Policy
At Prana Giri Foods, we take care to ensure that your healthy food products, dry fruits, and fruits are packed securely and delivered to you in the best possible condition.
Order Processing
Orders are processed after successful order confirmation. Processing times may vary depending on product availability, order volume, weekends, and public holidays.
Shipping & Delivery
We deliver orders through trusted courier and delivery partners. Delivery timelines may vary depending on your location, service availability, weather conditions, or other circumstances beyond our control.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your order. Promotional or free-shipping offers may be available from time to time.
Order Tracking
Once your order has been dispatched, tracking details may be shared through the contact information provided while placing the order.
Incorrect Shipping Information
Customers are requested to provide a complete and accurate delivery address and contact number. Prana Giri Foods will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Damaged or Incorrect Orders
If you receive a damaged, incorrect, or incomplete order, please contact us as soon as possible after delivery with your order details and relevant photographs. Our team will review the issue and assist you accordingly.
Delivery Delays
While we make every effort to ensure timely delivery, delays may occasionally occur due to courier issues, weather, public holidays, unforeseen circumstances, or service restrictions.
Contact Us
For any shipping or delivery-related queries, please contact:
Prana Giri Foods
9-7-40/8/1, KVS Residency, Sivajipalem, Visakhapatnam – 530017, Andhra Pradesh
Phone / WhatsApp: 9811099353
Email: gnrao@pranagiri.com

